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:iconnekoyasha-:

=Nekoyasha-

Defamiliarizing the familiar
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Customers, the good and the bad kind.

Journal Entry: Fri Jul 10, 2009, 8:56 PM
First, Lets start with the bad kind, I had a death threat today from a customer.

I have never before seen this person, and I hope to never see her again. But what happened is these 2 girls come in the one of them orders, so I start making what she asked for. Then the other one says that she wanted a hard taco. So I'm finishing the first girl's order and I start on the taco, and just after I put the meat into it, she says that she want what her friend has but smaller. So a soft taco. I dump the meat back in with the rest and I toss that used shell out. I start making her soft taco, and at the same time I had to deluxe her friend's fries. She says that she wants the same as her but smaller, her friend says "a small fries deluxe" but she is cut short by the other girl who says "no, the burrito", which is a small taco.

I get my boss to start the bill for the girls and as I finish the taco and wrap it up, I slid it over to the waiting bag for my boss to put in. Which is what we always do. Then I hear her muttering under her breath something about being a fat ass bitch, I thought she was talking to her friend so I didn't pay any attention. As I watch them leave, I started talking to my boss about something, I can't really remember what. When the one girl is half way out the door, she wheels around and starts yelling at me about how I was laughing at her and I was tossing her food around. Not that nicely, there was a lot more fucks and bitch in there. I turned and walked into the back, so I wouldn't have to deal with her, she is still screaming "yeah you walk away, just wait until you leave, I'll fucking kill you". Then she left and drove off.

I mean really. I didn't do anything to deserve that. And as I said to my boss later that evening, 'should she have something better to do on a friday night? Like being sodomized by her boyfriend hoping that today would be the day that he finally tells her that he loves her?"

But whatever, its not my life, it actually didn't bug me that much, I've seen behaviour like that a lot.

BUT on to the good customer, this one happened a week or so ago. I have been having really bad luck with customers, most of them are assholes that really seem to have it out for me. And I was having a bad day. But I was serving this one guy, he takes one look at me and says "bad day huh?"

I was blown out of the water. I have forgotten that some customers are actually good people, just looking for a meal. They aren't all out to give me a hard time. It was a revelation that actually made me feel like I used to when I dealt with customers, happy to help them. He basically gave me the strength to keep working. To still be cheerful as someone working in the service industry.

I've been saving up all of my tips, I've got a lot now, I made 8 bucks tonight. All for the road trip.

And I just checked my account, and I have more then I thought. Not a lot, but this close to the road trip, every little bit helps. Plus I should have a gst cheque on its way. I'm not in to bad of shape.


AND I was playing the sims today and I finally found the rainbow butterfly, the rainbow beetle, the pink diamond and the trilobite! All of the little collectibles that I was looking for!


Can you answer 51 questions about just 1 person?
Don’t change the friend half way through .


1) What’s their name?
Joshua Shenfield

2) Does he or she have a boyfriend/girlfriend?
You know it!

3) Do you get along with this person all the time?
Yeah, we've got a good track record

4) How old is the person?
20

5) Has he/she ever cooked for you?
Yup! Man Slaw!

6) Is this person older than you?
Younger, by one month

7) Have you ever kissed this person?
So much it is almost criminal

9) Are you related to this person?
I consider him part of my family, but not by blood

10) Are you really close to him/her?
yeah

11) Nickname?
Yami

12.) Do they have a nickname for you?
Neko-Chan

13) How many times do you talk to this person in a week?
All the time!

14) Do you think they will repost this?
Probably not, I don't think he will read this journal

15) Could you live with this person?
Not right now, maybe in the future

18) How long have you known this person?
Since grade 10

19) Have you ever been to the mall with this person?
More then I care to remember

20) Have you ever had a sleepover with this person?
Many a times

21) If you ever moved away would you miss this person?
With all of my heart/ I wouldn't move away.

23) Have you ever done something really stupid or illegal with this person?
Nope

24) Do you know everything about this person?
Nope, there is lots of time for that

25) Would you date this person’s siblings?
Hmm... No.

26) Have you ever made something with this person?
Yeah, I think the first thing was a hat


29) Have you gone skinny dipping with this person?
Nope

31) Is your #1 on drugs?
Not the illegal kind

33) Have you ever worn this person’s clothes?
I don't think so

34) Does this person wear your clothes?
I certainly hope not, he doesn't have the hips for it

35) If it was “freaky friday” would you switch bodies with this person?
I don't think I could handle that

36) Have you ever heard this person sing?
A few drunk karaoke songs

38) Do you and this person have a saying?
I fucking love you.

39) Do you know this persons myspace password?
Nope, and he can keep it.

41) Have you and this person ever gotten into a fight that lasted more than 2 years?
Nope

44.) Have you and this person gone clubbing?
eesh. Nope

45) Do you know how to make this person feel happy?
I try to make him happy all the time

46) Do you and this person talk alot?
Didn't I already answer this?

47) Do you like this person?
You could say that

48) Have you and this person ever had sex?
Yes.

49) Have you and this person got into a fist fight?
Nope.

50) Do you want to go out with this person?
I already am!

51) Do you want to be friends with them forever?
Of course <3

Kiriban: 20 000
Prize: Hat
  • Mood: Bewildered

Devious Comments

love 0 0 joy 0 0 wow 0 0 mad 0 0 sad 0 0 fear 0 0 neutral 0 0
:iconjennova-absolute:
Yeah..honestly for every crazy customer, 9/10 are just having a bad day and are just taking it out one someone. unfortunatly you got that 1/10 who is just a crazy mother fucker. Karley, Hilary and i were discussing crazy customers when i clicke don your journal and was just like OMG listen to what happened to Dana.


Its hard beause those crazy bastards are totally unavoidable, at least until I become Queen of the world and crazy people are all sent to Russia^_^; Just kill em with kindness cuz that stings the most <3

--
98% OF THE TEENAGE POPULATION DRINKS OR HAS BEEN AROUND ALCOHOL.

PUT THIS IN YOUR SIGNATURE IF YOU LIKE BAGELS
:iconnekoyasha-:
Queen of the world eh? That sounds like fun.

Yeah, I just didn't know what I did to piss her off so much, but Josh was quite the knight in armour, He offered to escort me home. But I got my boss to instead

--
Practice makes Perfect

But Pain makes Champions

Check out my review on the Wacom Bamboo Tablet: Here
:iconslow-jo:
i hate customers. specially that bitchy one. like really? does she really think that the whole world revolves around them and that EVERY one is think of them and talking about them. no instead you are doing your job and IGNORING her. that's probably what pissed her off, i found that's what pisses most people off when i worked at KFC.

and as for the happy customers, dont they make you feel awesome and all fuzzy?! :D

--
it's said that no sane person could bite another person and draw blood. I've done it before, but then again sanity has always been questionable in our family.
:iconnekoyasha-:
Well, I was returning the same attitude that she was giving me, I'll admit I was a little bitchy towards them, but it was nothing like what she was giving me

--
Practice makes Perfect

But Pain makes Champions

Check out my review on the Wacom Bamboo Tablet: Here
:iconslow-jo:
yeah. total freak out.

--
it's said that no sane person could bite another person and draw blood. I've done it before, but then again sanity has always been questionable in our family.
:iconkatsushimi247:
People are especially nasty in the food industry--I'm talking customers. For some reason they LOVE to fuck with the people preparing their food... WTF? Are they stupid?
For someone changing their mind all the time I would've been apologizing to you like mad instead of this bitch who didn't give a crap. I find most people who are rude to people in the service industry have never WORKED in the service industry themselves.
Good that you had a guy who could feel your pain.

OH!!! on another note--found this site thought you'd be interested [link]

--
In my world everyone's ponies who eat rainbows and poop butterflies.
:iconnekoyasha-:
I try and not let customers give me any shit. Yesterday me and a co-worker pissed a guy right off because we were right, and we corrected him. Basically we have a 5 taco for 5 dollar thing going on, on sundays. And the boss made it so that people who get it also have to get a combo with it. It stops people from ordering 50 tacos and it gives her a bit more money (the 50 taco thing is for real, and it would take half an hour to make them all)

But anyways, the first thing he says to me is that the combo thing is just to make more money, I say it was the boss's decision and I just work here. It kinda pissed him off. Then he says that we probably put less of everything in each taco to make more money. I tell him that we make the same tacos we always do, and I even make him one to prove it. That really pissed him off. THEN when he is paying, he says something about taco being rolled, and my co-worker points to a sign that says tacos are folded and burritos are rolled, 3 times. And says 3 times that they are not rolled, they are folded. Then we both left the front so he could say anything else. He was so pissed off. But that is what he gets.

I tell you, some people, I don't know where they get the thought that they are better then us, but I am going to return the attitude that they give me. I don't think I am going to win an award for stellar customer service. Lol.

--
Practice makes Perfect

But Pain makes Champions

Check out my review on the Wacom Bamboo Tablet: Here
:iconkatsushimi247:
And see when I read things like "Customer Service is Dead" on MSN or something I get mad because Customer Service works BOTH WAYS & people don't realize that anymore you know?
Customer Service is not dead I think being polite in general is. Sometimes it's HARD to bit the toungue & I know I did when I worked in service, I still do when talking to clients having a bad day over the phone but I usually retaliate by making someone look & feel like a dork when they've been mean to me or others. Most of the time I get this NASTY looking smile that looks more like I'm going to bite them & the fact I'm taller than average helps me too as far as intimidating people--I don't like to but sometimes you have to push back when it comes to a customer bully.

--
In my world everyone's ponies who eat rainbows and poop butterflies.
:iconnekoyasha-:
I agree, I hate when people say that customer service is dead, I am good at it, really I am. But my attitude towards a customer is based on the attitude that I get from them

--
Practice makes Perfect

But Pain makes Champions

Check out my review on the Wacom Bamboo Tablet: Here

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=Yami-Jorsh:iconYami-Jorsh:
damn...
Tue Nov 4, 2008, 7:22 PM
=Yami-Jorsh:iconYami-Jorsh:
:thumb67167294:
Tue Nov 4, 2008, 7:22 PM
=Nekoyasha-:iconNekoyasha-:
MAOU!
Tue Oct 28, 2008, 11:59 AM
=Nekoyasha-:iconNekoyasha-:
the crab broke my knife!
Mon Sep 1, 2008, 5:11 PM
=Yami-Jorsh:iconYami-Jorsh:
Augh..CRAB BATTLE!!!
Mon Aug 11, 2008, 9:59 PM
~Slow-Jo:iconSlow-Jo:
RAWRZ! Ashley was here.
Wed Dec 5, 2007, 10:09 AM
~palmbeacher:iconpalmbeacher:
*crotch thrusting* @D YOU FIST! MY SIN! ETC!
Fri May 25, 2007, 5:53 AM
~Tseecka:iconTseecka:
*spreads love*
Tue May 22, 2007, 8:44 AM
=Nekoyasha-:iconNekoyasha-:
lol
Sun May 6, 2007, 5:57 PM
~Kiyoshi-Hime:iconKiyoshi-Hime:
AH SPAM.
Wed May 2, 2007, 1:08 PM

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